Compare UK custom PC builders on what actually matters
Warranty (parts vs labour), collect & return, stated build times and, soon, how much more a builder charges than buying the same parts yourself. Every figure links to the builder’s own published terms, with the date we checked it.
Open the comparison table How markup will be measured
29 builders tracked · 23 with published warranty terms captured · last checked 20 October 2026
The table at a glance
| Builder | Warranty (yrs) | Parts | Labour | Collect & return | Stated lead time | Trustpilot | Affiliate | Sources |
|---|---|---|---|---|---|---|---|---|
| PCSpecialist national |
3 | 1 | 3 | 6 months | Build usually 1-2 working days + testing up to 2 working days (4 for liquid-cooled), after a pre-production stage that varies with volume and stock. Fast-track options: 3 or 5 working days. | not stated | No active programme found | 3 sources checked 20 October 2026 |
| Chillblast national |
5 | 3 (T&Cs) / 2 (support FAQ) | 5 | 3 years (T&Cs) | Express PCs built, tested and shipped same day (order before 5pm). Most desktops 5-7 working days. Water-cooled/specialist 10-15 days. | not stated | Yes | 5 sources checked 20 October 2026 |
| Scan 3XS national · Lancashire (factory, per 3XS page) |
3 | 3 | 3 | Year 1 onsite / carriage covered | Desktops: 5 working days to dispatch (if parts in stock). Expedited build: 3 working days for a fee. Next Day PCs available. | 4.8 from over 50,000 reviews (shown on scan.co.uk; store-wide, not 3XS-only) | Yes | 3 sources checked 20 October 2026 |
| Overclockers UK (incl. 8Pack, Infin8) national |
3 | 3 | 3 | 3 years (UK mainland) | Built-to-order ETA shown on each product page. Help article: allow 1-2 weeks plus shipping. 8Pack/Infin8 longer (e.g. one 8Pack page: minimum 36 days). Pre-built: next day possible. | 4.7 from 29,000+ reviews (shown on OcUK site) | Yes | 3 sources checked 20 October 2026 |
| CCL national · Bradford (workshop, per CCL page) |
3 | 3 | 3 | 3 years (per Radeon PC page) | not stated | not stated | Yes | 4 sources checked 20 October 2026 |
| CyberPowerPC UK national |
5 | 2 | 5 | 12 months | Custom: aim to dispatch in 7-10 working days. Next Day: order by 2pm Mon-Fri. | not stated | Yes | 3 sources checked 20 October 2026 |
| Novatech (Reign) national |
3 | 3 | 3 | Year 1 | Reign range: "Standard build time (5 Days)" on product page. | 4.7 from 22,881 reviews (Trustpilot widget on Novatech page) | Yes | 3 sources checked 20 October 2026 |
| Fierce PC national |
3 | 2 | 3 | 12 months | Standard build 6-8 working days; Express 3-5; Next Day order by 2pm Mon-Fri. | not stated | Yes (portal found) | 3 sources checked 20 October 2026 |
Click a column heading to sort. “not stated” means we could not find it on the builder’s public pages, not that it doesn’t exist. Headline warranty years are the longest period covered. Check the parts column, because labour often runs longer than parts.
Why parts vs labour matters
Many “3-year” or “5-year” warranties cover labour for the full term but parts for less. For example, PCSpecialist’s 3 Year Standard covers parts for 1 year and labour for 3, and CyberPowerPC UK’s 5-year limited warranty covers parts for 2 years. Our table splits them so you can compare like with like.
Longest stated labour cover in our data: Utopia Computers (10 yrs), Chillblast (5 yrs), CyberPowerPC UK (5 yrs).
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